Terms and Condtions
Welcome to The Art Asia! These Terms and Conditions govern your use of our website, products, and services. By placing an order with us, you agree to abide by the following terms. Please read them carefully before proceeding to checkout.
1. General Information
- The Art Asia is a registered business based in India, offering high-quality photo frames to customers.
- These Terms and Conditions are applicable to all orders placed on our website.
- We reserve the right to update these terms at any time without prior notice. Changes will be effective once updated on the website.
2. Ordering and Payment
- All orders are subject to product availability and confirmation of payment.
- We accept payments through online payment methods and Cash on Delivery (COD). COD orders require proof of payment via shared bank or UPI details for refunds, if applicable.
- Prices are inclusive of applicable taxes, and shipping fees will be added at checkout, if applicable.
3. Return, Refund, and Exchange Policy
- We offer a 7-day easy return policy for eligible products. Refer to our Return, Refund, and Exchange Policy for details.
- Refunds for COD orders require valid UPI ID or bank details. Refunds for online payments will be credited to the original payment method.
- Exchanges are not directly available. Customers can return the product and place a new order.
4. Shipping and Delivery
- We aim to dispatch orders within 2-3 business days after confirmation.
- Delivery times may vary depending on location and external factors such as courier delays or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details. The Art Asia will not be liable for delays or losses due to incorrect information provided during checkout.
5. Product Use and Liability
- All products must be used in accordance with their intended purpose. The Art Asia is not responsible for misuse, mishandling, or damages caused by improper use.
- Customized and personalized products are non-returnable and non-refundable.
6. Privacy Policy
7. Intellectual Property
- All content, images, and designs on our website are the intellectual property ofThe Art Asia. Unauthorized use or reproduction is strictly prohibited.
8. Governing Law and Disputes
- These Terms and Conditions are governed by the laws of India.
- In case of disputes, the courts in Punjab will have exclusive jurisdiction.
9. Contact Information
If you have any questions regarding these terms, please contact us:
- Address: Plot no. F-88, 3rd Floor, Phase 7, Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 160055
- Phone (WhatsApp): +91 95019 78494
- Email: [email protected]
By proceeding with the checkout process, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing The Art Asia!