Frequently Asked Questions
General
Information
All our frames are proudly made in India using premium materials sourced locally.
Yes, you can customize your frames! Select your frame size, type, style, and even upload your own artwork.
We typically deliver within 4-7 business days across India. Customized orders may take slightly longer.
Ordering &
Payments
We accept UPI, credit/debit cards, and cash on delivery (COD).
Yes, orders can be canceled within 24 hours of placement. Contact our support team for assistance.
Yes, you will receive a tracking link via email or WhatsApp once your order is shipped.
Shipping & Delivery
We deliver across India, including remote locations. Delivery times may vary based on your location.
We offer free shipping on orders above a certain amount. For smaller orders, minimal shipping charges apply based on the order price.
Returns & Refunds
Returns are accepted within 7 days of delivery for damaged or defective products. Customized orders are not eligible for return.
Refunds are processed to your original payment method within 7 business days after the return is approved.
Product Information
We use eco-friendly, premium materials to ensure your frames are durable and long-lasting.
Absolutely! Upload your artwork, select the desired size and frame style, and we will take care of the rest.
Yes, all our frames are designed to be ready to hang, making it easy for you to showcase your art immediately.
Customer Support
You can reach us via:
- Email: [email protected]
- WhatsApp: +91 95019 78494
- Phone: +91 95019 78494 (for immediate assistance).
Our support team is available Monday to Friday, 10:00 AM - 7:00 PM.